Contact Us

Whether you need more information about an apparel item or help with an order already placed, theย IaebamFโ„ข support team is available to assist.

We can help with product questions, order updates, shipping information, return requests, payments, privacy-related matters, and other customer service concerns.

Customer support for IaebamFโ„ข is provided by Xiamen Maotong Exuan E-Commerce Co., Ltd.

Email: service@iaebamf.com

When contacting us about a purchase you have already made, please provide the order number and the email address entered at checkout. These details help us identify your order more quickly.

If your package arrives damaged, defective, incomplete, or contains the wrong item, please include clear photos or videos showing the merchandise, packaging, and shipping label.

Do not send merchandise back before contacting our team. We will review your request and provide the correct return procedure and return address.

Our normal goal is to reply within 1โ€“2 business days. Requests that require coordination with shipping carriers, payment providers, order investigations, or privacy reviews may take additional time.